An ice pack is a container filled with water or refrigerant gel that, once frozen, releases cold slowly during transport, keeping the temperature stable inside the insulated box. Unlike loose ice, an ice pack does not produce water as it melts, or contains it internally, protecting the product from moisture.
The duration of the cold depends on several factors: the mass of the ice pack, the quality of the insulated box used alongside it, the external temperature during transit and the expected shipping time. For longer shipments or during warmer periods, it is generally necessary to increase the number of ice packs used.